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Administration x5311
For questions on Library policies or procedures, please contact the Director. The Library has a number of rooms that may be reserved for classes, events, workshops or other activities through the EMS room reservation system. Operating hours vary depending upon semester, holiday and summer schedules, see the HOURS page for more detail or call 978.837.5215.  
Policies | E-Mail the Department
Access Services x5215
The Access Services Department, located on the main floor of the McQuade Library, is responsible for maintaining the order of the general book collection and special collections throughout the library. The department’s student employees and staff are trained in assisting patrons with book location, renewals, recalls, overdues, interlibrary loan requests, course reserves, maintaining patron records, and basic informational questions. A. Cook, L. Wilkins, L. Franzone, C. Condon, D. Taylor, D. Denham, D. Nicotera, K. Turcotte
Policies | E-Mail the Department | Video
Resource Management x5064
The Information Resources Management department oversees acquisitions, cataloging, serials, and electronic database management. The department collaborates with liaison librarians to develop a collection that supports the ongoing needs of our academic program and to increase awareness and use of library information resources that support the curriculum. C. Coflan, F. Nilsson, J. Graham
Policies | E-Mail the Department
Instruction & Outreach x5177
The Instruction and Outreach department offers information literacy instruction and research assistance. Through the liaison program, librarians work with faculty and assist in collection development. Librarians are available to help in person, by phone, by email, or by IM. One-on-one Research Advisory consultations are available by appointment if you need in-depth assistance. Librarians offer class tours, demonstrations, and hands-on instruction in the use of library materials, and can help find information on a topic, develop search strategies for research papers or projects, search online catalogs, electronic databases, and the Web. M. Keating, K. Turcotte, E. Sarkodie-Mensah, C. Wong, L. Chavez
Policies | E-Mail the Department | Instruction Calendar | Video
Media Instructional Services x5377
The Media Instructional Services department offers a number of services related to video production, audio production, photography, and television. For more detailed information, visit the Media Center page. K. SalemmeK. Salemme
Policies | E-Mail the Department | Media Center Calendar | Video