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Information Technology Services

Voice Mail

(Also know as: Audix)

Eligible: Employees, Students
Availability:   24 Hours, Daily
Support: 8:00 a.m. – 5:00 p.m.

Voice mailboxes allow an employee or student telephone extension to forward to their personal voice mailbox when a call is unanswered.

Eases Routing: Calls flow efficiently to the user mailbox.

Enhanced Communication: A reliable 24 hour option for employees/students to receive telephone calls.

Broadcast Messaging: An additional method of sending a mass alert to employees on Audix system.

Personal Mailbox             Mailboxes are personal password protected

Automated Attendant       Menu driven recordings for departments with a 
                                         wide range of services (i.e. Press 1 for catalog
                                         information)

Remote Access               24 hour remote access to mailbox

How to access this service: Dial ext. 5400 (on campus) or 978-837-5400 (off campus)

How to request this service: email Askit@merrimack.edu or call 978 837-3500 (x3500).