A counselor is always available to Merrimack students, faculty, and staff for mental health crisis management, intervention, or consultation.
Counselor-On-Call: Business Hours
During business hours, a counselor-on-call is available for crisis intervention or consultation by calling the main number x5441 or 978-837-5441. When you call, you will be asked if you would like to speak with the counselor-on-call immediately, receive a call back within 2 hours, or receive a call back before the end of the day. Students in crisis may also be seen by walking into the Center and asking to be seen by the counselor-on-call.
Counselor-On-Call: After Hours
After regular business hours, on weekends, and on holidays, the counselor-on-call is accessible by speaking with a Residence Life staff member or by calling Campus Police Services x5911 or 978-837-5911. The counselor will return your call in a timely manner to discuss the circumstances and triage the situation.