Skip to main content area Skip to main navigation Skip to institutional navigation Skip to footer


S. Bruce Han

Professor, Management

B.S., M.Eng., Cornell University;
M.B.A., University of Michigan;
Ph.D. Business Administration, University of Rhode Island

O’Reilly 421
Telephone: (978) 837-5319

Courses Taught

Undergraduate: Business Statistics, Operations Management, Managing World-Class Operations

 Graduate: Business Intelligence & Statistical Analysis, World Class Operations & Supply Chain Management           

Recent Research and Professional Experience

1. Papers in Refereed Journals

 Han, S. Bruce, Sim, Khim and Maling Ebrahimpour, “Relationships among ISO9001, competitive dimensions and profitability,” International Journal of Services and Operations Management, Vol. 11, No.2, 2012, pp. 222-236.

Huang, Li-hsuan, Chen, Shaw K. and S. Bruce Han, “The Effect of Business Reorganization and Technical Innovation on Firm Performance,” Journal of Business and Economic Studies, Vol. 17, No. 1, 2011, pp. 29-36. 

Han, S. Bruce, Chen, Shaw K. and Maling Ebrahimpour, “The Impact of ISO 9000 on TQM and Business Performance,” Journal of Business and Economic Studies, Vol. 13, No. 2, 2007, pp. 1-23.

Han, S. Bruce and Shaw K. Chen, “Effects of ISO 9000 on customer satisfaction,” International Journal of Productivity and Quality ManagementVol. 2, No. 2, 2007, pp. 208-220.


2. Papers in Refereed Proceedings

Han, S. Bruce and Maling Ebrahimpour, “In Quality Management, Firm Size Matters,” Northeast Decision Sciences Institute Thirty-Ninth Annual Meeting, Alexandria, Virginia, March 26-28, 2010.

Han, S. Bruce, “Relationship Between Operations Strategy and Financial Performance,” Northeast Decision Sciences Institute Thirty-Eighth Annual Meeting, Uncasville, Connecticut, April 2-4, 2009.

Han, S. Bruce, “Relationship Between Firm Performances and Profitability,” Northeast Decision Sciences Institute Thirty-Seventh Annual Meeting, Brooklyn, New York, March 28-30, 2008.

Han, S. Bruce and Shaw K. Chen, “Do Type of Ownership, Size and Quality Orientation of an Organization Matter?,” Northeast Decision Sciences Institute Thirty-Sixth Annual Meeting, Baltimore, Maryland, March 28-30, 2007.


3. Professional Responsibilities and Services

  • Session Chair & Reviewer, Northeast Decision Sciences Institute (NEDSI), 2007-2010.
  • Production, Operations and Quality Management Track Chair, NEDSI, 2008-2009.
  • Coordinator of Doctoral Students/New Faculty Consortium, NEDSI, 2007-2008.
  • Quality & Productivity Track Chair, NEDSI, 2007–2008.
  • Reviewer, Journal of Business and Economic Studies, 2 Papers, 2007.