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Access Services
Information Resources
Instruction & Outreach
Media Instructional Services

Access Services x4215
The Access Services Department, located on the main floor of the McQuade Library, is responsible for maintaining the order of the general book collection and special collections throughout the library. The department’s student employees and staff are trained in assisting patrons with book location, renewals, recalls, overdues, interlibrary loan requests, course reserves, maintaining patron records, and basic informational questions. 
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Facilities x5311
The Library has a number of rooms that may be reserved for classes, events, workshops or other activities. For information pertaining to general building use, contact the Operations Manager. Other campus departments that are housed within the library have their own policies related to their services.  The Library is open to the public during certain hours, see the HOURS page for more detail. Operating hours vary depending upon semester, holiday and summer schedules. The main number 978.837.5215 is updated with current operating schedules.
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Information Resources x5064
The Information Resources Management department oversees acquisitions, cataloging, serials, and electronic database management. The department collaborates with liaison librarians to develop a collection that supports the ongoing needs of our academic program and to increase awareness and use of library information resources that support the curriculum.
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Instruction & Outreach x4210
The Instruction and Outreach department offers information literacy instruction and research assistance. Through the liaison program, librarians work with faculty and assist in collection development. Librarians are available to help in person, by phone, by email, or by IM. One-on-one Research Advisory consultations are available by appointment if you need in-depth assistance. Librarians offer class tours, demonstrations, and hands-on instruction in the use of library materials, and can help find information on a topic, develop search strategies for research papers or projects, search online catalogs, electronic databases, and the Web.
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Media Instructional Services x5377
The Media Instructional Services department offers a number of services related to video production, audio production, photography, and television. For more detailed information, visit the Media Center page.
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